Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
The email came from the Office of Personnel Management's new HR email address but had no signature. The subject line reads: "What did you do last week?"
The average Indian works 46.7 hours per week, surpassing even China's 46.1 hours. In some sectors, the numbers are even more staggering.
Robotics is making inroads into HR, but will not replace the function any time soon, experts say.
HR Guru Mayank Rautela offers practical advice.
rediffGURU Maxim Emmanuel offers expert advice on how to make an informed career choice.
HR Guru Mayank Rautela offers practical advice.
"There is a limit when it comes to tolerating abusive behaviour or working styles. Many (employees) find ways to quit," says career coach and rediffGURU Pradeep Pramanik.
The cosplay at the Mumbai Comic Con 2025 is A-M-A-Z-I-N-G.
HR Guru Mayank Rautela offers practical advice.
Domestic steel prices have seen an increase over the past couple of months in anticipation of a safeguard duty, but a looming global trade war is likely to weigh as threat of import rises and prospect of export flounders. Data from BigMint showed that in March 2025, hot rolled coil (HRC) prices ex-Mumbai increased by Rs 600 per tonne month-on-month (M-o-M), rising from Rs 48,400 per tonne in February to Rs 49,000 per tonne.
rediffGURU Major Inderpaul Singh (retd) offers career guidance and helps students and individuals handle challenges in their professional lives.
"If HR isn't responsive, it's critical to keep records of all interactions -- e-mails, dates and any conversations you had. If HR fails to help, escalate the matter to higher management or the internal complaints committee," says Smita Shetty Kapoor.
HR Guru Mayank Rautela offers practical advice.
HR Guru Mayank Rautela offers practical advice.
Micromanagers feel the need to be involved in every decision, hence they will avoid delegating tasks and spend a lot of time focusing on minor details rather than the bigger picture, says Sonica Aron, founder of the HR consultancy firm, Marching Sheep.
HR Guru Mayank Rautela offers practical advice.
India Inc has weathered many a storm during Covid-19: from supply chain disruptions to demand dips, steep increase in input costs to shortage of key raw materials. As most companies navigated unprecedented challenges on multiple fronts, realisation dawned also about the criticality of employee welfare in the survival of the business. And it was the human resources (HR) department that faced the greatest test on this front.
68 per cent of employees have experienced undue pressure from management, often citing AI and technology as benchmarks for performance, leading to workplace tension.
'India has a skill shortage of 56%.' 'This is a very interesting paradox -- the unemployment rate is 6% to 7%, and at the same time 20% of those qualified are unemployed.'
Career counsellor Nayagam PP suggests 20 powerful steps you can take while balancing your board exams and other engineering entrance tests.
Just be transparent about what you have been doing in the past year and support your statements with the growth numbers because that's what managers are interested in, advises Varun Sachdeva.
Ask rediffGURU and PF expert Milind Vadjikar your insurance, stocks, mutual fund and personal finance-related questions.
HR Guru Mayank Rautela offers practical advice.
HR Guru Mayank Rautela offers practical advice.
HR Guru Mayank Rautela offers practical advice.
HR Guru Mayank Rautela offers practical advice.
rediffGURU Nayagam PP offers a detailed guide to equip you with effective strategies, tactics and tips to help you excel in the upcoming IIT-JEE exam 2025.
'Citing an example of the pressure students face, she mentioned that one student shared how friends in college would say, "Don't come back without that multi-crore job," as they said their goodbyes.' 'But you have to understand that this is the end of the beginning, and it's not even the beginning of the end.'
HR Guru Mayank Rautela offers practical advice.
Quiet hiring allows employees to expand their skill sets, making them more versatile and valuable to the organisation, says Sonica Aron, founder of the HR consultancy firm, Marching Sheep.
There are students with 10+ years of work experience who have done two-year full time MBA, says rediffGURU Patrick Dsouza.
'In India, managers and the leadership almost glorify overworking.'
An HR person's job is all about talent management.
From defining job profiles to employee relations and grievance management, one cannot ignore the role of a human resource manager in a start-up, says Saurabh Deshpande
Organisations today are more focused on candidates' skills that will not only add business value to the organisation but also help them thrive.
When addressing issues, it's crucial to focus on specific behaviours rather than personal characteristics to maintain objectivity and reduce personal offence, suggests Sonica Aron, founder, Marching Sheep.
All transfers and promotions for next financial year will be decided by respective banks, not by the merged entity.
'Women are taking on key roles in warehouses, such as picking and packing, as well as in our last-mile operations across India.'
With modifications across all three papers -- Paper 1 (for BE/BTech), Paper 2A (for B.Arch), and Paper 2B (for BPlanning) -- students must plan their preparation intelligently to achieve a high percentile.
